CONDITIONS OF USE AND GENERAL CONDITIONS OF SALE

Object-

The presents conditions of sale define the contractual relationship between AccorDjembe and the buyer.

The terms and conditions are applicable to any purchase made through the AccorDjembe website whether the buyer is professional or private.
The acquisition of product or a service through this site implies an unreserved acceptance by the buyer of these conditions of sale.
These conditions of sale will prevail over any other general or particular conditions not expressly approved by AccorDjembe.
AccorDjembe reserves the right to modify these conditions of sale at any time. In this case the conditions will be those in effect on the date of the order by the buyer.
Characteristics of the products and services offered.
The products and services offered are those listed in the catalog published on the site AccorDjembe.
These products and services are offered within the limit of available stocks.
Each product is accompanied by a description provided by the supplier, the buyer can access his documentation.
The photographs in the catalog are as faithful as possible but cannot ensure a perfect similarity with the product offered regarding the colors.

Prices-

The prices listed in the catalog are prices inclusive of all taxes, including VAT, on the day of the order, any rate change will be passed on the prices of products or services.
AccorDjembe reserves the right to modify its prices at any time, but the price on the site on the day of the order will be the only one applicable to the buyer.
Prices do not include the costs of processing, transportation and delivery as long as it take place in the geographical areas listed below.
Geographic area
Online sales of products and services presented in this site is reserved for buyers who reside in France, Belgium, Swiss, on request for other countries and for the delivery into these geographic areas.

Orders-

The customer can order on the site of ACCORDJEMBE.com at the following address : contact@accorddjembe.com
The sales contract between the customer and the company AccorDjembe following the customer’s order will be established in French.

He must respect the following steps
1. Choose his (her) products and fill his (her) shopping cart
2. Check the contents of his (her) shopping cart and click buy button
3. Provide the necessary information for delivery
4. Choose a payment method
5. Make payment
Once the order has been made on the website the customer will receive a confirmation email mentioning the order number.
The sales contract between the customer and the company will, under the provisions of the Civil Code, concluded at the second control click whereby you have confirmed your shopping cart after you have made the corrections.
AccorDjembe reserves the right to refuse or cancel any order from a customer with whom there is of presents or past litigations.
Is not considered like litigation the right of withdrawal.
Upon receipt of payment of the order the customer will receive a second confirmation email which will mention the shipment of his (her) order.
The prices of the products displayed on the site www.accordjembe.com are indicated in euros all taxes and shipping costs included and are applicable in France.
All orders are payable in euros.
The products will be invoiced on the basis of the current rate at the time of the confirmation of the order subject to availability on this date.
The offers of products and prices are valid as long as they are visible on the site www.accordjembe.com except special operation whose duration of validity is indicated.
Depleted product will be clearly notified and the customer will not be able to order them.
In case of order an article that would prove to be unavailable, the customer will be informed by e-mail or telephone as soon as possible and the customer can then cancel the order as provided in paragraph VIII.
Confirmation of the order implies acceptance of these terms and conditions, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.
All the data provided and the recorded confirmation will be proof of the transaction. The confirmation will be worth signing and acceptance of transactions.
The seller will communicate by email confirmation of the registered order.

Retraction-

Non-professional physical purchasers enjoys a seven-day withdrawal period from the delivery of their order to return the product to the seller by exchange or refund without penalty, except the costs of return. The professionals can return products on request, a 10% penalty will be applied (cost of processing) and the cost of return (in Euro area) will be paid by the buyer.

No returns will be accepted two weeks after the delivery or on open or used products.

-Payments terms-

The price is due on order.
Payments are possible by credit card, cheque, bank transfer.
Payments by credit card will be made through the Paypal security system that uses the SSI protocol (Secure Socket Layer) so that information is encrypted by software and no third party can read it in transit on the network.
At the request of the buyer, a paper invoice will be sent showing the VAT.

-Deliveries-

Warning! Orders placed during the weekend or statutory holiday will be shipped the next working day.
For reasons of availability and size of the packages, an order can be delivered in several times to the customer. The customer then settles only one delivery.
If the customer wants 2 delivery locations, he will have to place 2 different orders.
The customer must check and open the package in presence of the carrier if the package is damaged. It is necessary to specify it to the carrier in order to refuse or accept the package “with reserve” or “damaged package” even if the outer package is clean and intact in appearance. Without this action, no refund can be made.
Free shipping is only for metropolitan France.
Deliveries are made to the address specified in the order that can only be in the area agreed.
The risks are borne by the purchaser from the time the products have left the premises of AccorDjembe.
In the event of damage during transport, the reasoned protest must be made to the carrier within three days from the date of delivery.
The deadlines are given only as an indication. The deadlines that we indicate do not constitute a firm commitment to deliver on a fixed date, if they exceed thirty days from the order, the contract of sale can be canceled and the buyer refunded.

-Guaranty-

All products supplied by the seller have the legal guarantee provided by Article 1641 and next of the Civil Code.
In case of non-conformity of a product sold, it can be returned to the vendor who will exchange it or refund it.
All claims for exchange or refund must be made by post to the following address: 16 rue Jules Formigé 13200 ARLES within thirty days from the date of delivery.

-Responsability-

The seller in the online sales process is bound by an obligation of means, his liability cannot be engaged for a damage resulting from the use of the Internet such as data loss, hacking, viruses, breakage of the service, or other unintended problems.

-Intellectual property-

All the elements of the site AccorDjembe are and remain the intellectual and exclusive property of AccorDjembe.
Nobody is allowed to reproduce, use, or use for any purpose whatsoever, even partially, the elements of the site ( software, visual or sound).
Any simple or hypertext link is strictly prohibited without written agreement of AccorDjembe.

-Personal data-

In accordance with the law relating to information technology and freedoms of 6 January 1978, information of a personal nature relating to purchasers may be subject to automated processing.
AccorDjembe reserves the right to collect information about buyers including by using cookies and if it wishes to transmit the collected information to trading partners.
Buyers may object to the disclosure of their details by notifying to AccorDjembe. Users also have the right to access and rectify the data concerning them in accordance with the law of 6 January 1978.

-Archiving-Proof-

AccorDjembe will archive purchase orders and invoices on a reliable and durable as a true copy in accordance with article 1348 of the Civil Code.
Computerized records shall be considered by the parties as evidence of communications, orders, payments and transactions between the parties.

-Litigations-

The present conditions of sale are subject to French law
In case of dispute, jurisdiction is given to the competent courts notwithstanding defendants or call in guarantee.

Photographs-

The photographs are not contractual and does not represent the dimensions of the products, only the description of the product is contractual.

Contact by e-mail-

For contact us by e-mail, use : contact@accordjembe.com

Obligations of the client-

The customer declares to be old of at least 18 years and to have the legal capacity or to be a holder of a parental consent allowing him(her) to make a command on the Site.

The client undertakes to communicate the actual and necessary information required for the realization of the service subject to the present conditions as requested online according to his situation, in particular his name, first name, address, telephone and valid e-mail.
The customer is responsible for the consequences of false or inaccurate information transmitted or that the recovery would be illegal.
Are considered majeure or fortuitous event necessity discharging AccorDjembe of its obligation to deliver the customer, in addition to those usually retained by the course of jurisprudence and French courts, total or partial strikes, lockouts, riots, boycotts or other industrial actions or commercial disputes, civil disturbance, insurrection, war, bad weather, epidemic, blockages of means of transport or supply for any reason whatsoever earthquake, fire, storm, flood, water damage,restrictions or statutory legal or regulatory change forms of marketing, blocking computer, failure of telecommunication included wired and wireless telecommunication networks, and any other case beyond the control of the parties preventing the normal performance of the contractual relationship.
All obligations of the parties shall be suspended throughout the duration of the event of force majeure without compensation.
If the event of force majeure lasts for more than three months, the contract concerned may be terminated ipso jure without compensation by either party.

WARNING-

Read all warnings affixed to the product
Before use, read all precautions and instructions in this user manual.
Keep this manual for future reference.
Caution : To reduce the risk of serious injury, read the following important precautions before using the product

1. Read all instructions in this manual before using the product. Use this product only as described in this manual.Retain this manual for the life of the product.
2. The opening of this appliance must be done by an adult. This appliance must be opened without precipitation.
3. It is the responsibility of the owner to ensure that all users of the product are properly informed of all precautions for use.
4. AccorDjembe discharges itself from all liability for claims for injury or damage to any person or property arising out of the use or misuse of this product by the purchaser or any other person.
5. Use this product indoors, protected from moisture or dust on a flat, solid surface and in a sufficiently wide space. Make sure you have sufficient space for access, travel around AccorDjembe safely.To protect the floor cover it with a carpet.
6. It is the responsibility of the user to ensure proper maintenance of the appliance. Check the product before each use. Check condition of parts most subject to wear.
7. In case of deterioration of your product, made immediately replace any worn or defective part by after-sales service on the site AccorDjembe and don’t use the product before full repair.
8. Do not store the product in a damp place.
9. Gather your hair so that it does not interfere during the exercise.
10. At all times keep children and pets away from the product.
11. Don’t approach your hands and feet near moving parts.
12. Don’t tinker your AccorDjembe.
13. Every opening/closing operation of the product must be done with care.

– You have a question: contact@accordjembe.com